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Predictive Collections

Payment plan builder

Items

  • Early-warning score per live loan from OB refresh (M06), payment behaviour, CH changes — shown as a risk radar
  • Smart DD re-presentment
  • Arrears engine
  • Collections queue & case
  • Self-serve
  • Vulnerability-aware routing (from M14) and tone-safe templates

Payment plan builder · draft v14

Unpublished
IFmonthly_credits_avg<£8,000thenKnock out
IFtrading_months<6thenKnock out
IFshort_term_lenders≥3thenRefer
IFccj_unsatisfied>£1,000thenKnock out

Preview / simulation

71%
Approve
-2.4pp
vs live

Backtested on last 1,000 applications in 11.2s.

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